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Reply To: svg logo does not appear

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Hello,

you need to open your SVG icons file with some editor like Sublime Text or default system text editor and add width=”31″ height=”40″ attributes to your <svg> tag like it is shown: http://prntscr.com/m4n0qw
Then you will need to re-upload your icons in WordPress Dashboard.

Best Regards


Reply To: SEO text placement

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Hello,

You can add the text to the category. You can add the text in the Category Description and paste it at the bottom. This option is provided in the Theme Settings > Shop > set the Category description position.

You can also insert the text in the product page by means of the extra content block. https://xtemos.com/docs/woodmart/product-page-options/#local_settings Extra content position: After content, Before Content, Prefooter

You can insert different text for different products or insert HTML block code with one and the same content https://xtemos.com/docs/woodmart/html-blocks-2/

Best Regards

Reply To: Layered Nav Widet Overlapping other widgets

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Hello,

Please provide the site admin access to the dev site.

Best Regards

Reply To: HOW TO EDIT WOOCOMMERCE VISUAL COMPOSER PAGES

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Hello,

You can configure the colors in the Theme Settings > Styles and colors. You will find the tabs, options to set the colors for the shop buttons.

Do not use the WP Bakery page builder at the Woocommerce template. Woocommerce does not support WP Bakery page builder in the functional pages.

Best Regards

Review stars shown on shop page but there is no review for the product

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Dear,

Please check this video. You’ll see that some products show the stars for review although there are absolutely no reviews available for the particular products.

I created a staging where I disabled all plugins, customizations and switched to parent theme. See private section.

It seems that there is a review in another language but in WordPress > Comments, the comments are totally empty! There’s no review at all there.

Thanks

Private Content Hidden

Reply To: How to adjust the Checkout Billing detail column into half size

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Dear Elise,

thanks for the info again.

1.May I know how do i hide or remove the text “SHIP TO A DIFFERENT ADDRESS?” from the checkout page?

2. How do I hide “Subscribe to our newsletter” from the checkout page?

Thanks a lot.

Reply To: Menu builder display blank area.

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Hello Artem,

It’s ok for nor after disable and enable all related plugins.
Just a little bit confuse that the issue occur while update latest version of theme.
However it’s ok for now.

Very Thanks.

Reply To: Cannot goto product detail page from product list

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Hello,

It’s ok for now. Just change slug and it return correct redirection.

Thanks for your support.


Reply To: Instagram has returned invalid data notification.

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Hello,

Yes, you can login to site and check your previous topics and download the premium plugins from our forum even after expiring the support period.

Best Regards.

Reply To: Sticky header bottom

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Hello,

I have test your site, your sticky header is working just fine in desktop as well as in the mobile screens.

Screenshot from mobile screens: https://jmp.sh/IfhZh4u

You need to check back after clearing your site and browser cache.

Best Regards.

Questions on mobile phone version and product page

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hi,
here are some questions on mobile phone version which need your help, thank you!

Q1, how do i change the font style of this “categories”, if need css please help…because i cant do coding… thank you!(as attached picture, first column)

Q2, how do i show the upper part and under part on mobile phone? (as attached picture, second column)

Q3, how to show “NEW” and “hot”on product?(as attached picture, third column)

thank you for your support !

Attachments:
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Reply To: How to adjust the Checkout Billing detail column into half size

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Hello,

1. You can disable shipping address in Woocommerce > Settings > Shipping > Shipping option > Force shipping to the customer billing address https://prnt.sc/qhe0vl

2. You should find the option in the plugin. Please refer the plugin documentation.

Best Regards

Reply To: missing elements on woodmart

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Hello,

1) If you want to use some other font then you need to edit that specific text layer inside your slide and inside the style option there is an option of font family, you can choose your font from this option.

Screenshot for clarification: https://jmp.sh/6lRCqZd

2) If you want to change the font family for that sidebar heading you have to select your font family from “Widget titles font” option inside the Theme Settings >> TYPOGRAPHY.

As your shopping cart icon is missing just deactivate all your third party plugins and then check back.

3) As your Facebook icon is missing, I notice that you have “Facebook for WooCommerce” plugin, deactivate it and then check back the icon once.
Sorry there is no such option available in theme to redirect the login inside the facebook app on smartphones.

4) As the icons in your site not shown, to fix this try to regenerate the CSS from WoodMart >> CSS generator.

Also, please go to Theme Settings and resave it and check your site after removing the browser cache.

Also you need to make sure that the “http” or “https” used in URL must be the same in both “WordPress Address (URL)” and “Site Address (URL)” from Settings >> General.

Best Regards.

icons not showing properly/broken icons

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Hi.

All Icons (social media, whishlist, cart, navigation arrows etc) on my website aren’t showing properly. They seem to be broken.
Kindly look into this issue and help resolve it. Really appreciate your help.

Regards,
Bilal

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Reply To: How to change background of enlarged photo

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Hello,

If you want to change the background color from black to gray of enlarge product image. You need to use the below CSS code in global custom CSS area under theme settings >> custom CSS:

.pswp__bg {
background:gray;
}

Best Regards.


Reply To: Display a filter at the top of the store page and also add a haeder

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Hello,

I visited your site, the filters and header looks just perfectly fine. You can check in the below screenshots.

Screenshot for header: https://jmp.sh/iowx7PD

Screenshot of shop filters: https://jmp.sh/6dbfWPQ

Your header is always at the top and showing just fine. You need to check back after clearing your site and browser cache.

Best Regards.

Reply To: 2 questions about settings ?

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Most Welcome,

I have seen your screenshots, as you already choose “5” for “Products columns” option under theme settings >> Shop >> PRODUCTS GRID. The same module works just fine at my test site. If you contain any third party plugins then deactivate all of them, and check back with theme default plugins.

Screenshot of my test store: https://jmp.sh/MKFFZxw

In case if it still not displaying the 5 products as per row, then share your login credentials and let me check with theme default plugins.

Best Regards.

Reply To: How to change background of enlarged photo

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Hello,

We are thrilled that you loved your experience with XTEMOS, We put customer experience and satisfaction as our priority, and your words reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

Reply To: Display Current Year in Footer

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Hello,

To display the dynamic year in footer you can use the below code in function.php :

function year_shortcode() {
  $year = date('Y');
  return $year;
}
add_shortcode('year', 'year_shortcode');

After placing the above code you have to use this short code “[year]” inside “Copyrights text” area, under theme settings >> Footer.

Screenshot for clarification: https://jmp.sh/sUKHtFb

I have tested this code on my test site and it works just perfectly fine on my test site.

Best Regards.

Reply To: Loading product page problem

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This is visible when I load all products, when under the products appear several pages, every next button >
first reload the same page (loading and loading) and after 1-2 seconds appear new page.

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