Reply To: main menu on safari
We just tested your website with Safari on Mac and it works correctly. Please, check with Mac and write us about results. Thank you in advance
View ArticleReply To: Checkout Isn't Allowing Payment through either Credit Card or...
Hello, Thank you so much for purchasing our theme and contacting us. To use PayPal you may probably need to need to establish SSL connection for your website. You can find more information in...
View ArticleReply To: Fatal Memory errors despite more memory allocated
You need to check are your changes for PHP memory limit applied in WooCommere -> System Status.
View ArticleReply To: Text above & beneath add to cart button on Product page
Hello, Thank you so much for using our theme and contacting our support center. You can try to add this code snippet to the functions.php file to display some texts next to you button add_action(...
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Reply To: Shop filter widgets area
It’s a little issue. Isn’t problem. But in the RTL Version it have some minor issue. After finishing this project i will provide RTL to you 😉 This reply was modified 29 minutes ago by Sina. This...
View ArticleReply To: Fatal Memory errors despite more memory allocated
Hi, See above from opening post. “define memory in the config files are set to 256MB (and confirmed in Woocommerce page).” The reason I opened the ticket is because the memory limit IS set 256MB...
View ArticleReply To: Can't get color swatches to work.
Yeah, I did all these steps prior to reaching out to you, went through them again but nothing has changed. This single product pages is still displaying drop down menus for both size and color. Please...
View ArticleHome landing page – How can I modify it?
Hi everybody, I would like to customize the “home landing” page of the theme demo with my content, however I can’t find any setting in the theme menu. Can you please guide me? Thanks a lot!
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Reply To: SWATCHES
Hi, We are glad to help you. If you really like our service and want to thank us we would be glad if you will write some review about our theme in theme comments and post there your website link. But,...
View ArticleReply To: Can't get color swatches to work.
We see that terms for Size attributes are not marked with “Enable swatch” option and your color attribute was created as “Text” instead of “Select”. Please, check how it looks now. You just need to...
View ArticleReply To: Home landing page – How can I modify it?
Hello, Thank you for contacting us. You can easily edit this page and customize/add new content via admin panel -> Pages. Use Visual Composer interface for this. Kind Regards Xtemos
View ArticleReply To: How To Change Sticky Header BG Color?
Hello, Unfortunately that did not work. Please see below image: Also, can I make the header BG color a different color than the HOME color? Thank you, Private Content Hidden
View ArticleReply To: How To Change Sticky Header BG Color?
Hi, It doesn’t work because you have set wrong color for it’s background. Now it is set to background-color: 003399;. But should be something like background-color: #003399;. Please check it.
View Articlevariation label click no respond
I create an variation product but those label is not respond after click. cloud you pleases help me check it. thanks Private Content Hidden
View ArticleReply To: variation label click no respond
Hello, Thank you for contacting us. Could you please try to make attribute’s slug field and all terms slugs in English? It seems to be a problem because of your language characters. Regards
View ArticleSingle Product Image
Single Page Product not viewing Correctly. that images crop in middle some part are from header & footer are missing but when mouse hover then images view correctly
View ArticleReply To: Core Pages Missing
We are glad that you have found the solution. Feel free to contact us if you have any additional questions.
View ArticleReply To: Slow page speed
Ok, contact us about the result or if you will have any additional questions. Regards
View ArticleReply To: Theme & Plugin Update Procedure
Hello, Thank you for the questions. No, you don’t need to switch from child theme to parent in order to update your theme. And yes, you need to extract plugins from theme archive and update them...
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