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Reply To: NOT ABLE TO INSTALL REQUIRED PLUGINS
Hello, Thank you so much for using our theme and contacting our support center. This error indicates that you have some issue with your WordPress installation and plugins can’t be installed on your...
View ArticleReply To: Custom Sub-Category page for specific parent category
Hi, 1. Unfortunately, there is no such feature in our theme. Function demonstrated on the video comes from some other theme, not Basel. 2. Sorry, but this menu is using only products categories and...
View ArticleMasonry
Hello please help me with this problem in this site http://simplejewellery.gr/en/gallery/ when i open it in safari on a mac the thumbnails doesn’t appear Private Content Hidden
View ArticleDifferent Menu On Different Page
Hi, Is the theme able to set different menu for different page as header?
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Reply To: Quick shop won't close
Hm, I sent the message with private content, but don’t see It anywhere now, so let’s try It again! Private Content Hidden
View ArticleAnother Logo on Sticky Header
Hello Xtemos! Thank you so much for the power theme that you’ve provided. I’m finishing some details of my website and loving it. Is it possible to have another logo on the sticky header when I drop...
View Articleadd slide option in portfolio settings
I want to make the projects that show in the homepage, not only to display in 4 or 6 columns, but to add a slide options to go left and right, when when i have more than 4 projects. How can i make it?...
View ArticleProduct short discription on Shop
Hello again XTEMOS! Is it possible to have the “product short discription” below the product name, on the shop pages? Private Content Hidden
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Reply To: Another Logo on Sticky Header
Hello, Thank you so much for purchasing our theme. Unfortunately, there is no such function in our theme at the moment. But we can try to provide you with a custom solution, just send us a link to the...
View ArticleReply To: add slide option in portfolio settings
Hello, Thank you for the question. Unfortunately, it is impossible to use Portfolio element with filters and carousel at the same time. Try to replace this element with Posts carousel and set post...
View ArticleReply To: Product short discription on Shop
Hello, Thank you for the question. Hover effect you using at the moment doesn’t support short description. You can try another one instead (With Excerpt). Change this option in Theme Settings ->...
View ArticleReply To: Quick Shop
At the moment there is no such ability, but we will fix it in our next update. If you need the fix ASAP then write us and we will give you an instruction.
View ArticleReply To: PRODUCT PAGE
Hi, We have a problem with number 4 question. We installed the child theme as you said, but website ended up looking like a big mess. We uninstalled It immediately and now all is back in order. I am...
View ArticleReply To: PRODUCT PAGE
Hello, The problem is that when you change your theme in WordPress all widgets may be lost. Unfortunately, you will need to readd your widgets to right widgets area when activating child theme.
View ArticleMobile Menu
Hi, When you access my website on a mobile (phone version) – when you click on the ‘hamburger’ manu icon. It displays the menu, but the name of the page you are on (HOMEPAGE for example) is too dark...
View ArticleReply To: Parent Category Default Expanded Menu
Hello, Thank you for your question. So you mean to open subcategories dropdown for category that you open? For example if I go to Accessories then in categories menu accessories subcategories will be...
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Reply To: In stock products
Hello, We just visited your website and see that “In stock” message is already displayed. Have you solved this problem? Write us if we are talking about different things. Regards
View ArticleReply To: Parent Category Default Expanded Menu
yes, exactly！ smokium.com is the live website you listed in themeforest as demo of basel theme. is there a way to css to achieve this？ thanks in advance.
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