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Reply To: Price Plan

You are welcome.

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Reply To: NOT ABLE TO INSTALL REQUIRED PLUGINS

Hello, Thank you so much for using our theme and contacting our support center. This error indicates that you have some issue with your WordPress installation and plugins can’t be installed on your...

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Reply To: Custom Sub-Category page for specific parent category

Hi, 1. Unfortunately, there is no such feature in our theme. Function demonstrated on the video comes from some other theme, not Basel. 2. Sorry, but this menu is using only products categories and...

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Masonry

Hello please help me with this problem in this site http://simplejewellery.gr/en/gallery/ when i open it in safari on a mac the thumbnails doesn’t appear Private Content Hidden

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Different Menu On Different Page

Hi, Is the theme able to set different menu for different page as header?

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Reply To: Quick shop won't close

Hm, I sent the message with private content, but don’t see It anywhere now, so let’s try It again! Private Content Hidden

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Another Logo on Sticky Header

Hello Xtemos! Thank you so much for the power theme that you’ve provided. I’m finishing some details of my website and loving it. Is it possible to have another logo on the sticky header when I drop...

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add slide option in portfolio settings

I want to make the projects that show in the homepage, not only to display in 4 or 6 columns, but to add a slide options to go left and right, when when i have more than 4 projects. How can i make it?...

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Product short discription on Shop

Hello again XTEMOS! Is it possible to have the “product short discription” below the product name, on the shop pages? Private Content Hidden

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Reply To: Quick Shop

How to set quick shop and quick view at same time

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Reply To: Another Logo on Sticky Header

Hello, Thank you so much for purchasing our theme. Unfortunately, there is no such function in our theme at the moment. But we can try to provide you with a custom solution, just send us a link to the...

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Reply To: add slide option in portfolio settings

Hello, Thank you for the question. Unfortunately, it is impossible to use Portfolio element with filters and carousel at the same time. Try to replace this element with Posts carousel and set post...

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Reply To: Product short discription on Shop

Hello, Thank you for the question. Hover effect you using at the moment doesn’t support short description. You can try another one instead (With Excerpt). Change this option in Theme Settings ->...

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Reply To: Quick Shop

At the moment there is no such ability, but we will fix it in our next update. If you need the fix ASAP then write us and we will give you an instruction.

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Reply To: PRODUCT PAGE

Hi, We have a problem with number 4 question. We installed the child theme as you said, but website ended up looking like a big mess. We uninstalled It immediately and now all is back in order. I am...

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Reply To: PRODUCT PAGE

Hello, The problem is that when you change your theme in WordPress all widgets may be lost. Unfortunately, you will need to readd your widgets to right widgets area when activating child theme.

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Mobile Menu

Hi, When you access my website on a mobile (phone version) – when you click on the ‘hamburger’ manu icon. It displays the menu, but the name of the page you are on (HOMEPAGE for example) is too dark...

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Reply To: Parent Category Default Expanded Menu

Hello, Thank you for your question. So you mean to open subcategories dropdown for category that you open? For example if I go to Accessories then in categories menu accessories subcategories will be...

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Reply To: In stock products

Hello, We just visited your website and see that “In stock” message is already displayed. Have you solved this problem? Write us if we are talking about different things. Regards

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Reply To: Parent Category Default Expanded Menu

yes, exactly! smokium.com is the live website you listed in themeforest as demo of basel theme. is there a way to css to achieve this? thanks in advance.

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