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Reply To: Shop filter widgets area
Thank you so much for your patient and for your kind words Write us if you will have any additional questions or issue. Kind Regards
View ArticleReply To: Theme clashing with plugin
Hi, The plugin developer was reluctant to remove his library and asked us if we could remove the library from the theme instead. We were not comfortable with that solution since at one point we hope...
View ArticleReply To: Theme clashing with plugin
Hello, Ok, lets try to remove the library in our theme only. A proper way to do is the following: 1. Disable “Minify JS” option in Theme Settings -> Performance. 2. Open /basel/js/libraries.js file...
View ArticleFree products and WC shortcodes
Hi, I have some free products and want to use [products ids=”1, 2, 3, 4, 5″] shortcode. but free products do not shown on page. what’s wrong?
View ArticleReply To: Free products and WC shortcodes
Hello, We suggest you use our “Products” element of the Visual Composer for this purpose. You are trying to use WooCommerce core shortcode. Does it work with default theme? Regards
View ArticleReply To: I want to add a picture in the menu as you people have added in the...
Ok, we have added one item for you. Please check now.
View ArticleReply To: Visual Composer Update
Hi, As we already mentioned, you are not able to use pagination links for your products on any other pages than shop listing or product categories. It is WooCommerce functionality and we can’t change...
View ArticleReply To: Want to search SKU in the main search box in header
Hello, Thank you for this interesting question. Could you please clarify what kind of customization did you make to force WooCommerce search by SKU? We will try to help you add this code to our Search...
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Reply To: Category Product View Issue
Hello, Thank you for contacting us. We just visited your website and see that there are 4 products per row on your shop page. Have you already managed this option in Theme Settings -> Shop? Images...
View ArticleFixed top bar
Hi! I need to make Top bar always fixed on top. Can i make it with theme?
View ArticleBlog feature/ Add date and category by Author instead of on feature image
With custom coding I turned off the date and the category block that overlaid on the feature image due to the fact that it covered up some of my lettering on my feature images. When I click into my...
View ArticleReply To: Categories menu
Hello, Thank you so much purchasing our theme and contacting our support center. You can add Product Categories to your menu in Appearance -> Menus. If you don’t see them in a list on the left side...
View ArticleReply To: Banner size
Hello, Thank you for contacting us. As we can see you have already chosen this in Theme Settings -> Header. All you still need to do is to add Search widget to the header widgets area in Appearance...
View ArticleReply To: I want to add a picture in the menu as you people have added in the...
But I could not find any product / image in the menu of my website.
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Demo Content Issues
I downloaded demo content to check out new Corporate and Agency and Landing themes. There appears to be an issue, the Navigation menu is missing and in agency the contact form at the bottom does not...
View ArticleReply To: Portfolio items twice on Load more and infinite load settings
Ok, we are glad that you found the solution. Regards
View ArticleReply To: Want to search SKU in the main search box in header
Hi, So this plugin adds search by SKU functionality to the default search page? In this case, we will try to build this function in our theme core and add to the AJAX widget also in one of our future...
View ArticleReply To: Change font-size for category text in sidebar
Hello, Thank you for your question. Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue. .widget_product_categories ul > li a {...
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Reply To: Demo Content Issues
Hello, Thank you so much for reporting us about these issues. 1. Firstly, you need to import Base content that will add a sample menu navigation to your website. If you would like to add “Purchase”...
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