Currency Switcher not working properly
Hello, The following currency switcher is not working properly: “Currency Switcher for WooCommerce [v2.2.4]” See attached printscreen. Any idea? Thanks and regards, Melinda Private Content...
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Reply To: Reviews, Tags and Product Shipping Price
As we can see, you have disabled “Reviews” for each product separately. Try to check this option Regards
View ArticleReply To: Default Demo
Hello, Thank you so much purchasing our theme and contacting our support center. Do you have any additional questions? Kind Regards XTemos Studio
View ArticleReply To: Variable Product – Unable to add to cart when second variable...
Hello, But you must know which plugin you have installed for variable products functionality. We are not able to tell you this. If you don’t know, try to disable all plugins one by one. Regards
View ArticleReply To: Currency Switcher not working properly
Hello, Thank you so much purchasing our theme and contacting our support center. Does it not work only with our theme or it is a plugin problem? Try to switch to default theme to check this. Kind...
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Minor Translation Issues
Hello I would like to report some translation issues… so that this is fixed in next Basel theme version 😉 – In basel/woocommerce/single-product/product-image.php you have: _e('Click to enlarge',...
View ArticleReply To: Minor Translation Issues
Hello, Thank you for the report. We will fix these issues in the next update for sure 🙂 Kind Regards
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Reply To: Whenever I click on a product Link sometimes a different product...
Yes, I did. I managed to update the visual composer as well. I’m not sure why it works sometimes,as in it properly displays the right product, but other times random product info and images appear. I...
View ArticleReply To: Whenever I click on a product Link sometimes a different product...
Sorry, but we really can’t help in this situation. There are no any issues with our theme and moreover, we can’t reproduce this problem on your website. The only one thing that may cause this is some...
View ArticleReply To: Checkout button takes me to external website?
Thanks for the response! I have tried both of these and I am still having the issue. I have tried disabling all plugins as well.
View ArticleReply To: Checkout button takes me to external website?
Does it happen with our theme only? Can you open cart or checkout page directly?
View ArticleReply To: Disable theme CSS on single product images
Yes, we don’t have this function since you are first person asking about that and we didn’t think that it is necessary previously. And it is impossible to make the theme compatible with all available...
View ArticleReply To: Disable theme CSS on single product images
The theme allows multiple pictures for variations? If so I missed it, that is what I am trying to accomplish. By default, you can only have one. We have hundreds of variations that some have multiple...
View ArticleReply To: Disable theme CSS on single product images
OK, if you want to remove our theme product images functionality then remove files basel/woocommerce/single-product/product-images.php and basel/woocommerce/single-product/product-thumbnails.php. But...
View ArticleReply To: Checkout button takes me to external website?
It appears to happen with other themes as well. I can not open the checkout directly. The Cart is fine.
View ArticleReply To: Checkout button takes me to external website?
It means that it is not a theme bug or problem and we don’t have any solution for you. We suggest you disable all additional plugins and check WooCommerce settings.
View ArticleReply To: Checkout button takes me to external website?
I found out it is an issues with the CSS I was provided from you for a color correction on the cart screen. When I go through the full page cart it is fine. But, when I click on the Checkout button...
View ArticleReply To: Checkout button takes me to external website?
So do you mean that if you remove the CSS code checkout works fine?
View ArticleHide Content on Load
Hi, In a product page like this I have added an Additional Tab for “Shipping & Delivery”. I have also added content for this tab. The problem is, I dont want the content of the tab to be visible...
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