Reply To: Google maps not working
This error comes from Google and not related to our theme. Sorry, but there is no any fix from our side.
View ArticleReply To: Problems displaying between two blocks version mobile
Hi, Could you please provide a screenshot of the problem? Thank you
View ArticleUpdate Visual Composer
I updated the theme to version 3.0, however, visual composer didn’t update. I need visual composer to work on my website, so how is this updated through the theme? It’s not clear in the documentation...
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Reply To: Update Visual Composer
Visual composer is not working correctly on my website, even after updating it. See video screenshot: http://somup.com/cbe0rpSrq You will see that the backend has 4 sections in visual composer, but...
View ArticleSwatches for different attributes on Shop page
Hello Is it possible to define several attributes (instead of just one) that will display as swatches on the Shop or category pages? In my case, I have 2 different attributes for shoes sizes and...
View ArticleShop Image Size issues + Performance
Hi Support! IMAGE ISSUES I have been trying and using the regeration thumbnail plugin and CSS that you were provided based on other user issues but still strugling to get the result I want. So...
View ArticleReply To: Demo Content does not display correctly
Okay Installed Theme and Plugins I have not activated plugins or does anything else Could you take it from here?
View ArticleReply To: Demo Content does not display correctly
Done, please check now. We don’t know why but the menu was not imported correctly. Anyway, you are able to edit it in Appearance -> Menus according to your needs.
View ArticleReply To: Import AJAX problem. Please, try import data manually.
Hello, I reinstalled wordpress, activated the theme and activated only the required plugins. Still when I click import it displays the error mentioned above. (the progress go through, but I dont want...
View ArticleReply To: Import AJAX problem. Please, try import data manually.
No, we asked you reinstall wordpress, plugins and theme. Don’t import dummy content so we can check it ourselves. Please, reinstall everything again.
View ArticleReply To: Import AJAX problem. Please, try import data manually.
Hi, Reinstalled everything as requested. Error mentioned above usually come within 10% of installation. Private Content Hidden
View ArticleReply To: Import AJAX problem. Please, try import data manually.
Could you please provide your FTP so we can troubleshoot why it doesn’t work? There is something wrong with your webserver that makes import very slow and it can’t be completed.
View ArticleReply To: Import AJAX problem. Please, try import data manually.
Hi, As you requested, FTP login in private content below. Private Content Hidden
View ArticleReply To: Features Requests
Hello, Thank you so much for the feature request. Unfortunately, we don’t have a working solution for you at the moment but will consider adding it in the future. Kind Regards Xtemos
View ArticleReply To: Import AJAX problem. Please, try import data manually.
Thank you. Contact us if you have any additional questions or concerns.
View ArticleReply To: Ship to a different address unticked as defaul
Hello, Here is an article that should help you https://businessbloomer.com/woocommerce-ship-different-address-open-default/ Regards
View ArticleReply To: header menu all messed up after installing demo content
Hello, Thank you so much purchasing our theme and contacting our support center. Very strange, but it seems that something was wrong in the import process and some parent menu items were not imported....
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