Reply To: Quick View doesn't work with multisite WP installation
Ok, we have added a fix to the child theme. Please, check now.
View ArticleReply To: Product Categories Showing All Products
Hello, Thank you for contacting us. Could you please disable all additional plugins one by one to see what is this caused by? Our theme can’t influence on product listing query. Regards
View ArticleReply To: IE11 issue – can not product to the cart
Hi there, i can only see version 2.9 currently on Theme Forest. Please see attached images. Attachments:You must be logged in to view attached files.
View ArticleReply To: IE11 issue – can not product to the cart
2.9 is a general version name. But we release 2.9.1 patch already. We didn’t mentioned on the preview images. Only in the changelog.
View ArticleReply To: The basel theme settings pages are blank. They are not working
Hello, Thank you so much purchasing our theme and contacting our support center. Please, provide us your admin access so we could check everything. Kind Regards XTemos Studio
View ArticleReply To: The basel theme settings pages are blank. They are not working
Hi Support, it seems like it has resolved it self. It probably needed some time or so. this support request can be closed.
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How to change the product page template?
I would like to change the product template for the alternative product page layout. I have edited the look and feel a bit to represent what I want to do. I can achieve a lot with css but I need to...
View ArticleReply To: How to change the product page template?
Hello, You can find a source code for the single product page in a file basel/woocommerce/content-single-product.php if you want to make some changes in its sturcture. Regards Xtemos
View ArticleReply To: The basel theme settings pages are blank. They are not working
Ok, we are glad that you have solved the issue.
View ArticleReply To: Quick View doesn't work with multisite WP installation
I’m now getting an error loading jquery and custom js on the subdomains. Does this code look familiar from your testing? <!– pageok –> <!– managed by puppet –> <html> pageok...
View ArticleReply To: Quick View doesn't work with multisite WP installation
It seems to be your hosting issue. Here is an article about the similar issue http://brianjohnsondesign.com/pageok-hosting-error-with-godaddy/ Hope this helps.
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Reply To: speed
Hello, Thank you for contacting us. We just visited your website and checked its performance. Almost all pages load in around ~1-1.5 seconds that is quite good for WordPress without any caching...
View ArticleReply To: speed
But the same speed we observe for home page also https://gyazo.com/99b81702c06922ef1717da1b3189d1d2
View ArticleReply To: speed
results from testing pages online. Attachments:You must be logged in to view attached files.
View ArticleReply To: speed
results from testing pages online.results from testing pages online. Attachments:You must be logged in to view attached files.
View ArticleReply To: speed
and yslow result Attachments:You must be logged in to view attached files.
View ArticleReply To: speed
Hello, These reports grades just show that your website content should be optimized better but don’t mean that it is slow. So, all you need to do now is to follow all tips from GTMetrix and optimize...
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