Reply To: After Installation Issue
Hi, Yeah it’s actually working. But i have another problem for that, check the attachment. already translate “Check this” wording to “email@email.com” but website url still there. Could you tell me...
View ArticleReply To: After Installation Issue
Hi, Pardon my last post, I didn’t check mailto function correctly. But can I ask you about this mailto function without recipient email like email@email.com, Where the email gonna go if i click the...
View ArticleReply To: I can't choose product options (perhaps when updating...
Yes, 2.9.1 patch fixed the problem with WooCommerce compatibility.
View ArticleQuick View doesn't work with multisite WP installation
I read in the forums that this Basel theme works on multisite WordPress installations. Everything seems okay, however, the Quick View functionality doesn’t work. Instead of retrieving the product data...
View ArticleReply To: Quick View doesn't work with multisite WP installation
Hello, Thank you for choosing our theme and contacting us. Are you able to provide us your FTP access so we could do some troubleshooting? Kind Regards XTemos Studio
View ArticleAdd custom information to product grid output
Hi Xtemos, I’m using the themes productgrid widget on several pages on my page. How can I add some custom information under the price information (see screenshot) a, static text like “zzgl. Versand”...
View ArticleReply To: I can't choose product options (perhaps when updating...
Hi, cleared out cache customers can now select options but i am still getting customers adding products to cart with no options selected. The below is an example page:...
View ArticleCan not Load all Content at home page
Dear Support, I’ve install with base option theme. basic change like php limit time already setup to 256M but when I open the website like a stack not 100% load the content and perfomance is to slow....
View ArticleReply To: After Installation Issue
Hi, Thank you for your answer, i thought that email social share is work like contact us XD. Thank you for your fast response 😀 Regards
View ArticleReply To: Add custom information to product grid output
Hello, Here is a quick tip that will allow you to add some text after the product price https://gist.github.com/jameskoster/6875202 Regards
View ArticleReply To: I can't choose product options (perhaps when updating...
Is not our theme issue, you can’t add products to cart without choosing some attributes. Please check your product variations options and check this functionality with default theme to see if there is...
View ArticleReply To: Can not Load all Content at home page
Hello, Thank you for creating a topic on our support forum. Your PHP memory limit now set to 128MB. You can check it in WooCommerce -> System Status. And we see that your server is to slow. With...
View Articleunexpected T_FUNCTION
Hey, I have just done a fresh install of WP. When I install this theme, it gives an error when trying to access any page on the site, including admin. I have to delete the folder to regain access to...
View ArticleReply To: unexpected T_FUNCTION
Hello, Thank you so much purchasing our theme and contacting our support center. This error means that your server is running an outdated version of the PHP. We suggest you update PHP to version 5.6+....
View Articlehow do i change the word "you may also like" and "you may be...
hi, how do i change the word “you may also like” in product upsell and “you may be interested in” in cross-sell? Private Content Hidden
View ArticleReply To: how do i change the word "you may also like" and...
Hello, Thank you for choosing our theme and contacting us. You can edit/translate these words via WooCommerce POT file. Here is a video that demonstrates how to translate strings with Loco Translate...
View ArticleReply To: Can not Load all Content at home page
Hi Support, As your suggest I’ve contact hosting provider to increase some fitur setting server. Now is loaded but still slow depend on your theme demo 70% faster. If possible could you give me...
View ArticleReply To: how do i change the word "you may also like" and...
i accidentally delete the source text for “you may also like…” does it affect the translation? If it doesnt, why is my word not changed yet?
View ArticleReply To: how do i change the word "you may also like" and...
problem solved! THanks XTEMOS
View ArticleReply To: Can not Load all Content at home page
Hello, Sorry, but we don’t have a good hosting advice for you. We use our local hosting provider and it will not be good for you. We suggest you take trial periods of a few popular hosting and check...
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