Reply To: Theme clashing with plugin
Hi, You can download the latest version on themeforest. We recommend you to use “Easy Theme and Plugin Upgrades” plugin to update existing plugins and themes, including our own theme. With this tool...
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Hi, We downloaded the plugin you suggested but we get internal server error. Can you tell us what files/folders were changed so we can upload only those ones?
View ArticleReply To: Theme clashing with plugin
Hi, There are to much files were changed from 2.4 version so we can’t provide you with an exact list. You need to replace all of them.
View ArticleReply To: Theme clashing with plugin
We updated the theme but problem with thumbnails is still there, even with the plugin turned off.
View ArticleReply To: Theme clashing with plugin
Hi, Did you make any changes in basel/woocommerce/product-thumbnails.php file? Have you changed your FTP password so we can’t connect now?
View ArticleReply To: Product Variation Gallery
Here is our IP 37.73.211.241. We still can’t access your website and tried from different devices. Could you please check it with your hoster?
View ArticleReply To: Portfolio and Visual Composer problem
Hello, Thank you for contacting us. If you are trying to add portfolio element to the portfolio page then it will not work. Since portfolio element is already there. What is the reason for that? Did...
View ArticleReply To: Theme clashing with plugin
Great to hear that. Contact us if you have any additional questions or concerns.
View ArticleReply To: Portfolio and Visual Composer problem
Yes i trying to add protfolio element to the portfolio page. In this case, there is no solution to enable this?
View ArticleDifferent Swatch Attribute
Hello, I got a problem with swatch attribute here. Do you have a work around or should I use woocommerce swatch? I got several products with the same attribute name. Let’s take an example: Product A...
View ArticleReply To: Product Variation Gallery
Your IP got whitelisted, you may see the website I referenced.
View ArticleReply To: Product Variation Gallery
Thank you. Now we can access. But, are all these thumbnails are loaded from product’s variation? Maybe you just need to remove them from the product gallery? Anyway, if you want to remove them you...
View ArticleReply To: Filter Area
Just add the following code in addition to your custom CSS .filters-area:after { content:""; display:block; width:100%; clear:both; } Regards
View ArticleReply To: Portfolio and Visual Composer problem
Hi, Sorry, but multiple portfolios on one page (portfolio template) is not supported. Regards
View ArticleReply To: Different Swatch Attribute
Hello, Actually, you can set images from your variations as a background for swatches circles with our theme also. You can turn on this option in Theme Settings -> Shop -> Attributes swatches...
View ArticleReply To: Add Custom Message in Checkout
Hello, Try to use this hook instead function notice_shipping() { echo '<p id="allw">For FedEx overnight or express delivery, please call customer service.</p>'; } add_action(...
View ArticleReply To: Number of items in search result
Hello, Thank you for choosing our theme and contacting us. Try to override the following function in your child theme. Just place the code to the functions.php file in the child theme and change the...
View ArticleReply To: Number of items in search result
Sorry for the question but, in the functions.php this function doesn’t exist. How can I update the child theme?
View ArticleReply To: Number of items in search result
We meant that you need to place it there. By doing so, you will override parent theme function basel_header_block_search and don’t loose any changes after update. Regards
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Reply To: Add Custom Message in Checkout
Hi That code doesn’t work well either. It also adds the custom message twice to the top of the order review. Please help. This reply was modified 5 hours, 43 minutes ago by miguel1876.
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